Shipping policy

Thank you for shopping with us. We are committed to providing you with the best possible delivery experience. Please review our shipping policy below.

Processing Time

• All orders are processed within 1–3 business days.Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Time

• Domestic Orders (India): 5–10 business days.
• International Orders: 10–20 business days, depending on destination and customs clearance.

Order Tracking

• After your order has shipped, you will receive a tracking link via email or SMS.
• Please allow up to 48 hours for tracking information to update.

Shipping Costs

• We currently offer free shipping on all orders.
• No additional charges or hidden fees will be applied at checkout.

Delays

• Shipping times may vary due to factors outside our control, such as high demand, seasonal peaks, customs inspections, or courier delays. We will always work to ensure your order arrives as quickly as possible.

Customer Support

If you have any questions or concerns about your order, please contact us at sereneglowcompany@gmail.com . Our support team will be happy to assist you.